Managed Services
Managed Services is
the future of I.T.
FIDELIS I.T. Managed Services provides a significant enhancement to small-to-medium businesses by affording the highest level of IT proficiency and productivity with a maximum return-on-investment.
An I.T. Managed Services plan reduces downtime by maintaining a routine preventative maintenance schedule of your entire network. Remote network monitoring and regularly scheduled "managed" maintenance services can significantly reduce future system failures and the need for repairs, allowing you to get the satisfaction you need in a dependable network. Preventing problems before they happen will help you save valuable time and money.
A partial listing of some of the important worry-free, features you will discover with an I.T. Managed Service Contract include:
- Remote or Onsite Computer "Help-Desk" Support
- Software Updates and Patches
- Security Monitoring and Patch Updates
- Data Backup and Archiving
- PC Management
- Support of IP Phone Systems
- Network and Hardware Monitoring
Frequently Asked questions
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Proactive Management
Our team of experts offers remote business IT services.
Our help desks will answer any queries and concerns you may have, big and small.
Moreover, our team will proactively monitor and manage your IT systems to ensure everything runs as smoothly as possible. Our team will schedule security scans, look after your website and database care, and perform regular server health checks. -
Live Help
Are you fed up with calling your IT services provider only to speak to a machine? We’ll go out of our way to have a real person at the other end of the line—someone who can answer and solve your query within no time at all. We have several ways you can get in touch; ring, email, or submit a ticket and we’ll resolve your problem straight away.
It’s imperative to us that you receive a dedicated response and custom solutions to your IT needs. So, trust that we will always be here to support you whenever and wherever you need. -
Flexible Service Programs
If you’re looking for an IT services management provider, look no further. Our IT services company offers a fully flexible package. We’ll tailor our IT solutions to your business needs, goals, and issues.
We can offer as much IT support as you need or as little. It’s up to you.
Every organization is different; we’ll do our best to ensure that your IT infrastructure complements your needs to help you scale. -
Professional Support
Our managed IT services company only employs experts dedicated to helping small to medium-sized businesses thrive.We have professional, experienced experts and have never yet faced a problem we cannot resolve.
Trust us to look after all your technical needs so you can focus on building and growing your company.